Account Manager FAQS

  • How do I access my account information?

    Visit Account Manager to access account information, such as online payments, account statements, payoff information and more.


  • How do I register for an account?

    Visit the Account Manager registration page to create an account.

  • How do I update my account information?

    To update your account information, such as your address, phone number or email, please visit Account Manager.

  • How do I retrieve or change my username or password?

    Visit Account Manager and click on Forgot Username or Password to retrieve your username/password.

  • How can I request a payment extension/due date change?

    Account Manager will contain a link to apply for a payment extension if you qualify. If you are unable to complete the request online or have additional questions regarding a payment extension or due date change, please contact us.

  • Where can I mail my Lincoln Automotive Financial Services payment?

    Account Manager allows you to view your balance and payoff information online (for retail accounts only). Once logged in, you can view the balance on the Overview page.

    Payments or payoffs for personal-/commercial-use installments can be mailed to the following address:


    Lincoln Automotive Financial Services

    Box 650575
    Dallas, TX 75265-0575

    If you wish to send any payment overnight, please use the following physical address:

    Lincoln Automotive Financial Services
    P.O. Box 650575
    1501 North Plano Road
    Suite 100
    Richardson, TX 75081

    If you require further assistance, please contact Customer Service.

Contact Us

At Lincoln Automotive Financial Services, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.


Lincoln Clients: 1-888-498-8801
Black Label Clients: 1-888-498-8758

Hearing Impaired please dial 711.
Mon. - Fri., 7am-8pm CT Sat., 7am-5pm CT


If you need to send documents by mail,
please contact us by phone or e-mail in
order for us to provide the proper mailing address.

This page is for individual Lincoln Automotive FInancial Customers.

For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.