Other FAQs

  • What are some of the SCRA benefits available to customers serving in the military?

    The Servicemembers Civil Relief Act (SCRA) is a federal law that provides certain benefits and protection to qualified servicemembers. To find out about some of the benefits available to you under the SCRA, click here.

  • Does Lincoln Automotive Financial Services provide any assistance in the event of a natural disaster?

    If you have been affected by a natural disaster, please call us at 1-800-723-4016.  

  • Where can I find product recall information?

    Please visit the Lincoln Recalls page and enter your 17-digit Vehicle Identification Number (VIN) to determine if your vehicle is part of a product recall program and arrange repairs. 

  • What if I still need help?

    If you did not find what you needed here or have additional questions, please contact us.

Contact Us

At Lincoln Automotive Financial Services, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.


Lincoln Clients: 1-888-498-8801
Black Label Clients: 1-888-498-8758

Hearing Impaired please dial 711.
Mon. - Fri., 7am-8pm CT Sat., 7am-5pm CT

New York City Residents please ask your representatives for language assistance if you prefer to speak in a language other than English. You may also receive a translation and description of commonly-used debt collection terms that are available in multiple languages on the Department website, www.nyc.gov/dca.


If you need to send documents by mail,
please contact us by phone or e-mail in
order for us to provide the proper mailing address.

This page is for individual Lincoln Automotive FInancial Customers.

For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.